Shipping Policy

Shipping Policy for Cush & Co

Thank you for shopping with Cush & Co! We strive to provide a smooth and efficient shopping experience, including fast and reliable shipping. Below is an overview of our shipping policy.

1. Shipping Methods and Costs

We offer a variety of shipping options to ensure your order arrives as quickly as possible. Shipping costs are calculated at checkout based on your location, order weight, and the shipping method chosen.

  • Standard Shipping: Typically arrives within 3-6 business days.

  • Express Shipping: Typically arrives within 2-4 business days.

  • Free Shipping: Available on All orders 

2. Processing Time

Orders are processed and shipped within 1-3 business days of receiving payment. Please note that processing times may be longer during busy seasons or promotional periods. You will receive an email notification once your order has shipped.

3. Shipping Destinations

We currently ship to the following locations:

  • We Ship worldwide

For international orders, customs duties and taxes may apply and are the responsibility of the customer.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package through the shipping carrier's website. Please note that it may take up to 6 hours for tracking information to appear.

5. Shipping Delays

While we aim to ensure timely delivery, please note that shipping times are estimates and may be subject to delays due to factors beyond our control, such as weather conditions, holidays, or carrier issues. We will notify you of any significant delays.

6. Lost or Damaged Items

If your order is lost or damaged during transit, please contact us at support@cushco.shop. We will work with the shipping carrier to resolve the issue as quickly as possible. Please retain the original packaging and take photos of the damaged items to assist with the claims process.

7. Address Accuracy

Please ensure that your shipping address is correct and complete. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses provided at checkout.

8. Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy page. We are committed to ensuring you are satisfied with your purchase.

9. Contact Us

If you have any questions about shipping or need assistance, feel free to contact our customer support team at:

Email: support@cushco.shop

Phone: +48 222118416

Mailing Address: Fabryczna 14, 00-446 Warszawa, Poland